NB: this document does NOT cover appeals against the results of the complaints procedure as those are covered within that procedure. It covers appeals from students and from alumni regarding registration with UKCP.
The National College has a policy for appeals based on the core principles as stated in the Strategic Plan, last reviewed in Spring 2008:
Appeals from a student/alumnus are in the first instance reviewed by the Academic Board (or the executive of the NSHP if the Academic Board has had previous involvement, eg on a plagiarism issue), at the next scheduled meeting, or at a meeting scheduled to hear the case, or later if the student/alumnus needs more time, giving the student/alumnus ample opportunity to explain their viewpoint and to represent themselves or have an appointee do so on their behalf.
No one involved with the issue that is in question will be part of the decision making process although they may be present at the meeting to answer questions.
They may appeal on the basis of
• an error in administration
• an unfair, biased or incorrect assessment (including failure to be accepted on to a course)
• illness or other mitigating circumstances
The result of the review will be conveyed to the student/alumnus in person on the day if the Board feel able to come to an immediate decision, or within 14 days by letter.
In the event of a student/alumnus being dissatisfied with the outcome or process of their appeal, the grievance can be assessed independently by the Complaints Officer who’s recommendation will be considered by the Board at the next scheduled meeting. The result of this final hearing will be conveyed to the student/alumnus by letter within 14 days.
The appeal process will be monitored on an annual basis by the Board and statistical information about appeals and complaints following appeals will be produced. Names of individuals concerned with incidents will not be published.
Last modified: 1/9/14
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